About Us

Equipment Service Professionals, founded in 1983 in Spearfish, South Dakota, has dedicated our entire company to the principle that everyone would like to be treated in a professional, friendly manner. From the founding of deadwood, years of work in the homestake gold mine and the explosive growth of the Spearfish, Rapid City and surrounding area we have been through it all and never wavered from this core company principle. We have been family owned and operated for over 35 years serving the Black Hills, Rapid City and the surrounding area. Read below to learn about the professional philosophy around how we treat our customers and their businesses, after reading this we are sure you will see that Equipment Service Professionals is the right choice for your equipment repair needs.

"Fixed" is our promise to you.
It'll get fixed! And it'll get fixed fast.
What makes us so confident?

Our staff has over 100 years of combined experience in the repair of commercial refrigeration, ventilation, and food service equipment, as well as commercial air conditioning and heating systems. Also, we are dedicated to constant training. We conduct on-going training courses for our staff which includes instruction from the basics to the most complex operations. As a result, our technicians are always on top of the latest equipment service and repair.

Equipment Service Professionals is “The good part of your bad day” this starts when you call us because……….


We're FAST!

Our primary goal is to get the problem repaired as quickly as possible.

We know what’s on the line for you: Unhappy customers, disruption of business, shorter product shelf life, large temperature swings, and loss in productivity. In short, more headaches than you need! In an emergency, Equipment Service Professionals, Inc. will be there the same day you call, often within only a few hours. We are fast, efficient, and get the job done right the first time!

We're FAIR!

We are known for treating our customers right. That means we will provide you with fair pricing, value-added services, and fully explained estimates.

We’ll work with you to meet your budgets. We’ll provide design-consulting services upon request, and at no additional charge when you are building, expanding or upgrading

We're FRIENDLY!

Equipment breaks down. No one can predict when that might happen. But one thing is for sure: When one of your machines is having a problem, it’s a problem for you! Do you need another problem at that time? We definitely don’t think so! We’ve dedicated our entire company to the principle that everyone would like to be treated in a professional, friendly manner. You’ll find our technicians know what they are doing, and they get right to working on your repairs with a smile.

So really…how important is it to have someone friendly show up on your bad machine day? Very important, and we know it! ….and it’s Fixed!

Equipment Service Professionals guarantee is simple: If your equipment does not perform as promised, we’ll make it right! In short, you get fast results worth smiling about

Equipment Service Professionals Report